Patient Service Rep – Outpatient Rehab – Portsmouth

Exeter Hospital, Core Physicians, part of Beth Israel Lahey Health, proudly serve the beautiful NH seacoast region. Our principal mission is to work together to create healthier communities. What makes us unique is the spirit of our staff who are team-oriented and focused on providing outstanding patient care experience and quality outcomes for those we are privileged to serve. In addition, we want to ensure that our employees feel well cared for by offering a comprehensive benefits package, ongoing training and growth opportunities, wellness resources, special perks, and more.

Our Magnet designation is recognition of our excellent nursing staff and the high quality, innovative patient care we deliver every day in our community.

Obtains and documents the accurate information to compete the registration process and other administrative functions.

Requirements:

• High School or GED

Responsibilities:

1. Performs various clerical activities to include photocopying records, filing and ordering clinical documents, faxing insurance paperwork, assembling and disassembling files, maintaining and ordering chart forms.
2. Updates the Meditech Administrative Assessment with insurance and patient attendance information.
3. Complete pre‑registration / registration within established error thresholds (RISARC).
4. Complete insurance verification on designated patients.
5. Assist with daily quality control activity.
6. Schedules evaluations and follow up appointments.
7. Communicates with provider office to obtain necessary clinical documentation, i.e. orders for therapy and properly obtains signatures from appropriate consenting party on all necessary forms.
8. Prepares clinical and administrative documentation for initial evaluations.
9. Performs other duties as assigned.